Empowering Businesses of All Sizes

Established in 2012 by our Managing Director, Kavita Oberoi OBE, Call Handling is a core service of the Oberoi Business Hub, based in Pride Park, Derby. We deliver our call handling services 24-7 both nationally and internationally.

Our Mission

To support our clients' business growth and make their lives easier by reducing costs and providing unparalleled customer service.

Our Vision

To be the partner of choice for their call handing.

Our Values

Teamwork

We collaborate closely with our clients, working towards shared goals to ensure our support evolves with their business needs.

Lead by Example

Kavita Oberoi OBE actively engages with our Business Community, offering mentorship and guidance to foster growth and development.

Focus on the Future

We continually evolve our services to exceed our clients' expectations and adapt to changing business landscapes.

Respect

We believe that mutual respect is the foundation upon which great people and successful businesses thrive.

Forward Thinking

Through continuous improvement and innovation, we develop more efficient ways to support our business community.

Strive for Excellence

By listening to our clients and understanding their needs, we aim to deliver excellence in all that we do.

Meet Our Core Team

We are a people-focused company, committed to the professional development of our team to ensure they provide premium service to our clients.

We take immense pride in all our colleagues, who are regularly praised by clients for their dedication, professionalism, and approachable service.

Our core team members play a vital role in upholding these values, ensuring we consistently exceed expectations.

Jodie Brady

Centre Manager & Team Leader

Helena Smith

Accounts Manager

Michelle Singh

Client Support Assistant

Denice Delgado

Client Support Assistant

Claire Coope

Client Support Assistant

Sharon Higman

Client Support Assistant

Carol Andrews

Client Support Assistant

Collette Hall

Client Support Assistant