GET IN TOUCH: Contact Us
Call us on 01332 546 920
or email info@callansweringservice.co.uk today.
Contact Us
Call us on 01332 546 920
or email info@callansweringservice.co.uk today.
OBEROI BUSINESS HUB
A professional business environment supporting every size and type of business
OBEROI BUSINESS HUB
A professional business environment supporting every size and type of business
OBEROI BUSINESS HUB
A professional business environment supporting every size and type of business
OBEROI BUSINESS HUB
A professional business environment supporting every size and type of business
OBEROI BUSINESS HUB
A professional business environment supporting every size and type of business
OBEROI BUSINESS HUB
A professional business environment supporting every size and type of business
OBEROI BUSINESS HUB
A professional business environment supporting every size and type of business
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Kurt Vonnegut, A Man Without a Country
If you want to really hurt your parents, and you don’t have the nerve to be gay, the least you can do is go into the arts.
I’m not kidding. The arts are not a way to make a living. They are a very human way of making life more bearable.
Practicing an art, no matter how well or badly, is a way to make your soul grow, for heaven’s sake.
Sing in the shower. Dance to the radio. Tell stories. Write a poem to a friend, even a lousy poem. Do it as well as you possibly can.
You will get an enormous reward. You will have created something.
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I am Interactive
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First impressions count for any business – large and small – and how a telephone call is answered and dealt with can make all the difference to your bottom line and continued customer loyalty.
I am Interactive
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I am Interactive
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“We have been using the Oberoi Call Answering Service for nearly five years and we can’t fault their service.
“Great attention to detail and innovative technology is involved in helping us not to miss any calls from our patients.
“Additionally, the call handlers are highly professional and expertly capture all the patients details to enable us to quickly follow them up.”
Simon Blundell
Chartwell Trust
“The Oberoi team are a fantastic support to our business – friendly, professional and very accommodating to our needs.
“They are always happy to discuss our requirements and how they can support us and very open to ongoing training and feedback to provide the best service for us as we continue to grow.
“I would highly recommend.”
Kelly Whitehouse
Back & Body Clinic
“We have been using Oberoi since 2013.
“They provide an excellent all-round service and have been a wonderful support to our business over the years.”
Peter Huntington
MindWorks
Never Miss a Call
First impressions count for any business – large and small – and how a telephone call is answered and dealt with can make all the difference to your bottom line and continued customer loyalty.
Our extensive client portfolio includes sole traders who are juggling work commitments with answering enquiries and therefore risk missing vital calls that can make all the difference to growing their business.
Conversely, we also work for charities and Blue Chip corporations, who attract high call volumes. They need complete or overflow support and particularly benefit from the detailed call handling response and resolution end of day reports we provide.
Whatever your requirements, Oberoi call answering services are designed to be cost effective and flexible.
Tailor Made Service
Our call answering service is tailor-made to each individual business – providing you with a dedicated team who are effectively an extension of your team and add value to your business.
Every client has a dedicated Account Manager who firstly takes time to learn all aspects of your business and then works out the best call package to suit your business needs at the best price.
How It Works
Your package is totally flexible and can be adapted to suit your trading patterns or personal commitments such as annual leave.
We set up a dedicated phone number for you to divert your calls to a 0800 freephone and geographical numbers can also be provided.
We cover calls Monday to Friday 8.30am to 5.30pm with a personalised out of hours voicemail which is retrieved the following morning or issued at the time as a voice message via email.
Alternatively, you can divert calls back to your own phone outside serviced hours or a 24/7 service can be arranged on request.
Value for Money
Options range from ‘pay as you go’ to a fixed tariff and, whatever plan you choose, there are no minimum contract periods. Service plans are reviewed by your Account Manager to ensure you are never overpaying.
Furthermore, you are charged per call (rather than per minute) to keep costs down and you can activate or de-activate the service when you wish – giving you the flexibility to use us when you need us.
Seamless Service
Your account manager is responsible for training and overseeing our highly-experienced team members allocated to your business.
Our focus is to gain an in-depth knowledge about your products, services and prices to ensure a seamless, personal and highly efficient call answering service.
We aim to answer within three rings and handle every call as if we are a member of your team – introducing your business in a professional yet approachable manner.
Increased Efficiency
Our service is totally transparent so you can monitor efficiency and identify bottlenecks, patterns and opportunities within your business.
All clients receive daily end of day catch-all reports which provide an easy to use overview of call details, the nature of the enquiry, caller contact details, who from our team answered the call and the response times.
Clients can also monitor the call responses within your teams to measure individual KPIs and targets.
“They don’t just do a good job –
they do SO much more than that…
“They gave me my life back!”
Paula Collier,
Backs and Bones
Watch Paula
What Our Clients Say
“We have been using the Oberoi Call Answering Service for nearly five years and we can’t fault their service.
“Great attention to detail and innovative technology is involved in helping us not to miss any calls from our patients.
“Additionally, the call handlers are highly professional and expertly capture all the patients details to enable us to quickly follow them up.”
Simon Blundell
Chartwell Trust
“The Oberoi team are a fantastic support to our business – friendly, professional and very accommodating to our needs.
“They are always happy to discuss our requirements and how they can support us and very open to ongoing training and feedback to provide the best service for us as we continue to grow.
“I would highly recommend.”
Kelly Whitehouse
Back & Body Clinic
“We have been using Oberoi since 2013.
“They provide an excellent all-round service and have been a wonderful support to our business over the years.”
Peter Huntington
MindWorks
We have a proven track record in supporting our clients to improve and grow their businesses through our cost effective and high quality call answering service.
Read some of recent reviews :
Click here to access our 5 star Google Reviews
We have wide-ranging experience having supported clients in many different sectors , click below to find out more about our expertise and client feedback in your specific industry or profession.